How to reset iPhone when frozen without losing data

You don’t need to wipe your iPhone data every time it has problems. You can completely reset your iPhone when it freezes in the following ways without worrying about losing data.

Minor errors, screen freezes, or unexpected app exits on the iPhone can often be fixed with just a quick restart. Reserve restoring factory settings for serious errors that cannot be resolved by normal means, or when you are preparing to transfer the device to a new user.

When your iPhone no longer operates smoothly, you have 3 main options to restart and restore the device to its normal state:

• Soft reset Simply turn your iPhone off and on again using the slider on the screen. This frees up system cache and closes background apps without affecting your personal data, photos, or settings. This is the first step to try when your phone is acting sluggish or a particular app keeps crashing.
• Force restart is the operation of restarting the device using hardware buttons. This method is used when the screen is completely frozen or black, making it impossible to access the on/off menu on the screen. Similar to a soft reset, a forced restart will keep all your personal data, apps, and settings intact.
• Factory reset – Factory reset will wipe data on the device, including all photos, messages, app data, passwords, and custom settings. This operation returns the iPhone to its original state as when it was first opened. This is the right solution to delete personal data before selling, exchanging, giving to someone else, or as a last resort to fix serious software errors.

How to reset iPhone when frozen without losing data

How to soft reset iPhone

Step 1: Press and hold the side button and either volume button at the same time to open the power menu.

Step 2: Place your finger on the slider Slide to power off and swipe it to the right.

Step 3: Wait a few seconds, then press and hold the side button again until the Apple logo appears.

If you’re using a first-generation iPhone SE, iPhone 8, or earlier models, press and hold the side button or power button (top edge) separately until the slider appears, then follow steps 2 and 3.

You can also access the power off slider through the software by swiping down from the top right corner of the screen to open it Control center and hold the power button in the upper right corner, or enter Settings > General settings > Shut down.

How to force restart iPhone

Step 1: Press and quickly release the volume up button.

Step 2: Press and quickly release the volume down button.

Step 3: Press and hold the power button (side button) until the Apple logo appears on the screen.

If you have an iPhone 7 or iPhone 7 Plus, press and hold the power button and volume down button at the same time until the Apple logo appears. With iPhone 6, 6S and 6S Plus, press and hold the power button (screen on/off button on the side) along with the Home button until the Apple logo appears. With first-generation iPhone SE, iPhone 5S, and older models, press and hold the power button (screen on/off button on the top edge) along with the Home button until the Apple logo appears.