How to fix the error of not automatically filling in OTP on iPhone

OTP cannot be filled in automatically on iPhone, what should I do? This article will guide you how to fix the error of not automatically receiving OTP on iPhone.

The iPhone keyboard has useful features and one of them is the ability to automatically fill in OTP or verification codes whenever the user receives them. Whether making a purchase or logging into an app, this feature will help people save time on manual entry and the effort of memorizing numbers.

However, this feature may not work in some cases. iPhone not auto-filling the OTP code is a quite common error, causing users to waste time when logging into their account, verifying their identity or performing online transactions. This condition can stem from many different causes.

First, SMS messages containing OTP codes may not be recognized in the correct format, causing iPhone to not display autofill suggestions. Additionally, the app or website you’re using may not yet support this feature. If the OTP message is sent from another application, via email or separate authentication platforms, the system may not automatically recognize it.

Another reason is that the iPhone is running an old version of iOS, has software errors or conflicting applications. Users may also experience problems copying codes, using third-party keyboards, or entering OTPs into incompatible data fields.

To fix it, check your network connection, update iOS, restart your iPhone, and try requesting a new code. If it still doesn’t work, you can enter OTP manually to continue verifying your account or follow the instructions below.

Use default keyboard

Apple’s default keyboard seems monotonous, so many people turn to apps like Gboard and SwiftKey Keyboard that offer more features. However, this can result in autofilling verification codes from messages not working on iPhone.

So, if you’re using a third-party keyboard, switch to Apple’s default keyboard when the OTP arrives and see if the OTP code shows up on the keyboard.

Open the keyboard and tap globe icon in the lower left corner of the screen to switch to different keyboard types. After Switch to default keyboard and enter the OTP, people can switch to another keyboard by pressing the same button.

Enable password autofill

iOS offers the option to autofill passwords saved to iCloud Keychain. If this option is disabled, the verification code will not be entered automatically upon login. Here’s how to turn on the password autofill feature.

Step 1: Open the Settings app on your iPhone and navigate to the tab Face ID & Passcode.

Step 2: Turn on the toggle next to it Autofill passwords to enable autofill passcode option from SMS on iPhone.

Note: If it is already on, turn it off and on again after a few seconds.

Turn on message notifications

iPhone detects OTP and verification code from incoming text messages. So, if message notifications are turned off, iOS may not be able to read the relevant code. Therefore, enable notifications for the Messages app if you previously disabled it.

Method 1: Open the Settings app on iPhone, navigate to section Notification and choose Message. Turn on the toggle at the top under section Allow notifications.

Method 2: People can also scroll down to Settings and select Message. Then choose Notification and turn on Allow notifications.

In addition, people can also customize notification styles such as banners, banners, and notification centers. This way, even if the keyboard doesn’t detect the OTP, people can still quickly look at the notification banner and manually enter it themselves.

Grant access to third-party keyboards

Thanks to its focus on privacy, iOS does not allow third-party keyboards to access much user data, including OTPs, by default. Users will have to grant full access to the keyboard to allow it to access certain data.

So, if you’re using a third-party keyboard and don’t want to switch to an Apple keyboard, here’s what to do to get an automatic OTP on the keyboard:

Step 1: Open the application Setting on iPhone and navigate to the tab General settings. Then choose Keyboard.

Step 2: Touch Keyboard at the top to see all available keyboards.

Step 3: Here, Choose a third-party keyboard that everyone is using, for example Gboard. Go ahead, activate the toggle button next to it Allow full access.

If using multiple third-party keyboards, repeat the process for each keyboard.

Turn off Focus mode

Apple introduced Focus mode in iOS 15 to block unnecessary notifications at certain times of the day. If Messages isn’t whitelisted from any Focus mode, people won’t receive notifications from the app. And if the user does not receive the notification, iOS may not be able to read the OTP.

Open Control center by swiping from top down (or swiping from bottom up depending on iPhone model). Tap Focus to turn off any active Focus, Do Not Disturb, Work, etc. modes.

Enable Emergency Contact Alerts in Notifications

Notifications from the Messages app can only be customized to display text from certain categories. So, if you don’t see OTP for transactions, here’s how to activate them.

Step 1: Open Setting on iPhone and navigate to section Notification.

Step 2: Select Message from the application list.

Step 3: Scroll down to the bottom and select Customize notifications. Then activate Emergency contact alert by touching the toggle switch.

Make sure to keep the device in an area with adequate phone signal

The iPhone keyboard can only read OTPs from messages if the user receives a text with an OTP. If you haven’t received any text messages with a verification code, you may be having problems with your mobile network or in an area with weak signal. Users need to move to an area with better mobile coverage and try regenerating the OTP code.

Users also need to have an active mobile plan to receive verification codes via text message. Try sending a message to a known contact to see if it goes through. If it doesn’t, or you see a No Service message in the top left corner of your screen, it’s time to contact your service provider for a cellular solution for your device.

Frequently asked questions about autofilling OTP codes on iPhone

What is the OTP that iPhone automatically fills in?

iOS Keyboard autofills OTP for purchases, transactions, and app logins.

Does autofill work across all apps and websites?

iOS checks messages for OTP and code in a specific format. If the code generated by an app or website matches that format, autofill will work as expected.

Is it safe to allow iPhone to automatically fill in OTP?

If you’re using Apple’s default keyboard, you can rest assured that allowing your iPhone to auto-fill your OTP is safe. When using a third-party keyboard, make sure it was developed by a trustworthy company.

Above is what you need to know about how to fix the problem of iPhone not autofilling. Hope this article is useful to you.