How to fix iPhone crashes while updating
Is your iPhone stuck in “Update Requested” status when installing iOS 27? Don’t worry, this article will help your iPhone escape the stuck state when updating the operating system.
What is the Update Requested message on iPhone?
When you enter the section Settings > General > Software Update > select Download and Install for new iOS versions, your iPhone needs to connect to Apple’s update servers before over-the-air (OTA) download and installation can begin.
Notification Update Requested indicates that the iPhone has started the update process but has not yet moved to the next stage. A slight delay is not necessarily a serious problem, especially when the update has just been released and many people are downloading it at the same time.
However, if the iPhone is stuck in Update Requested If there’s no progress for too long, you should check your network connection, storage capacity, or update files.
How to fix iPhone stuck in update status
Patiently wait for the update process to complete
Before making any changes, spend some time with your iPhone.
Large iOS releases often attract large numbers of users at once, so downloading or preparing a large update may take longer than expected. Apple also notes that download time depends on the size of the update and your internet speed.
Make sure your iPhone:
- Connecting to a stable Wi-Fi network.
- Plugged in to charge.
- Do not download large files or other content.
- Use a Wi-Fi connection instead of relying on an unstable network connection.
- Then, leave the iPhone alone for a while and check Settings > General > Software Update again.
If the problem remains stuck indefinitely, move on to the next troubleshooting step.
Close settings
The next step is to force close Settings.
- For iPhones with Face ID: Swipe up from the bottom edge of the screen and hold to open the app switcher (App Switcher). Find Settings and swipe up to force close.
- For iPhones with a Home button: Double-tap the Home button to open the app switcher, then swipe up on the Settings app.
- Wait a few seconds, reopen Settings and check if the update download has started.
Check Wi-Fi and restart the router (router)
A weak or unstable Wi-Fi connection is one of the first things to check.
Try these steps to trigger iOS 27 download:
- Open Settings > Wi-Fi.
- Make sure you’re connected to the correct Wi-Fi network.
- Move closer to the router if the signal is weak.
- Restart your Wi-Fi router to refresh the connection.
- Try connecting to another Wi-Fi network if available.
If your internet connection is unstable, troubleshoot network issues before trying to update iOS 27 again.
Restart your iPhone
A simple reboot can help fix temporary software errors that are preventing updates from taking place. For iPhones with Face ID:
- Press and hold either volume button and the power button (side button) at the same time.
- When the power off slider appears, swipe it.
- Wait about 30 seconds for the iPhone to turn off completely.
- Press and hold the power button until you see the Apple logo appear.
- Once your iPhone restarts, go in Settings > General > Software Updatethen try downloading iOS 27 again.
If your iPhone freezes completely or becomes unresponsive, you can force restart it. Press and quickly release the volume up button, press and quickly release the volume g button, then press and hold the power button until the Apple logo appears.
Delete iOS update files (if any)
If iOS 27 has been partially downloaded, the update file itself may be causing the problem.
You can delete this file and start over:
- Open Settings on iPhone and select General.
- Select iPhone Storage.
- Scroll down; If you see a file named iOS 27, tap it.
- On the next screen, tap Remove updates.
- Next, restart your iPhone and follow the steps to redownload iOS 27.
Free up storage space on iPhone
If your iPhone doesn’t have enough storage space, the update may not be possible.
Try deleting unused apps, large photos/videos, and offline music to free up at least 15GB of space.
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