Instructions to permanently delete ZaloPay account

Currently, ZaloPay Allows users to completely stop using e-wallets when they no longer need them using the feature Close account. If you delete your account, all related data such as transaction history, wallet balance, as well as bank links will be deleted or deactivated, ensuring security and privacy for users. At the same time, this is an important feature that helps users proactively manage personal finances and control information on the platform safely.

ZaloPay is an e-wallet application that supports many features such as money transfer, bill payment, phone top-up, online shopping and in-store payment via QR code. To help you close your account easily, today Download.com.vn article Instructions to permanently delete ZaloPay accountwe invite you to consult.

Instructions for permanently closing ZaloPay account

Detailed instructions:

Step 1: First, we need to Open the ZaloPay application on your phone.

Step 2: At the main interface of the application, click account icon in the lower right corner of the screen.

Step 3: Scroll the screen down, then tap the item Security center

Step 4: In the window”Security center” at the bottom of the screen, click on the item Account security.

Step 5: Next, click on the item Close account.

Step 6: The bottom of the screen now displays a notification window “Are you sure you want to close your account?“, continue touching the button Close account.

Step 7: Check the box “I agree to the agreement to close my account and allow ZaloPay to save my information according to State regulations.”then tap the button Continue.

Step 8: Finally, users need to wait some time for the system to approve and delete their ZaloPay account.

Some notes before deleting your ZaloPay account

• Handling wallet balance: You must withdraw all money to your bank account or top up your phone card so that your wallet balance returns to 0 VND.
• Unlink bank: Make sure all ATM cards or bank accounts have been removed from the app for absolute security.
• Check out the paid service: Cancel recurring subscriptions like Netflix, Spotify or utility bills that are set to be paid automatically.
• Backup transaction history: Once you have applied the method of permanently deleting your ZaloPay account, all electronic invoices will be deleted and cannot be retrieved.
• Complete credit debt: If you are using loan packages or postpaid wallets, please pay the entire outstanding balance before submitting a request to close the wallet.

Wishing you success!