Instructions for redeeming accumulated reward points on VietinBank iPay

VietinBank iPay is a digital banking application for cardholders VietinBankallowing users to perform transactions on internet banking such as transferring money, paying bills, looking up transaction history, depositing online savings,…

During the process of using VietinBank iPay, users will receive bonus points to exchange for a number of attractive rewards and gifts in many different fields. This article will provide information about accumulated reward points and rewards How to redeem reward points on VietinBank iPay application.

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What are bonus points accumulated on VietinBank iPay?

Bonus points accumulated in the long-term customer loyalty program VietinBank Loyalty. Bonus points are determined based on the transaction value of each product or service, such as bill payment, online savings, etc. Bonus points are automatically accumulated into the user’s Loyalty bonus account.

How to redeem accumulated reward points on VietinBank iPay

Step 1: Open the VietinBank iPay application on the device and press Log in.

Step 2: Click gift box icon with the score displayed next to it.

Step 3: Interface VietinBank Loyalty will be opened with the number of bonus points available and the point expiration date. Below is a list of rewards and gifts in many different fields. Press Choose 1 reward Corresponding to the currently accumulated bonus points.

Step 4: Press Exchange gifts now to proceed with using reward points to redeem gifts.

Step 5: Check the box I agree to the Terms and Conditionsthen press the button Exchange gifts.

People can add gift amounts by tapping the mark + or touch trash icon to remove.

Step 6: Enter OTP/Soft OTP in the window Confirm transaction. Press Confirm & complete to confirm using accumulated reward points to redeem gifts.

Step 7: The point redemption process is completed when the screen Transaction results with notification Gift exchange successful! appear.

Some notes when redeeming accumulated reward points on VietinBank iPay

• To receive rewards, users need to have at least 1 active payment account opened at VietinBank.
• The number of rewards and gifts is limited.
• Reward points have an expiry date, users need to redeem them before they expire, otherwise the points will be deducted.
• With bonus money to the payment account, users use the bonus amount to make transactions as needed.
• The reward payment deadline is after 6:00 p.m. the next day (from the time of redemption).
• The E-Voucher code, when successfully redeemed, will be sent to the user via text message or email.

Frequently asked questions when redeeming VietinBank iPay reward points

What are VietinBank iPay reward points?

• VietinBank iPay bonus points are accumulated points in the VietinBank Loyalty program, added based on the transaction value that customers perform such as: bill payment, online savings, bank transfer, etc.

Do VietinBank iPay reward points expire?

• Have. Each bonus point has a specific expiration date displayed in the VietinBank Loyalty interface. If not redeemed before expiration, points will be automatically deducted from the rewards account.

When will I receive my rewards after redeeming my points?

• Cash reward: transferred to payment account after 6:00 p.m. the next day from the time of redemption.
• E-Voucher: code will be sent via SMS or email immediately after successful redemption.

Is there a limit to the number of gifts when redeeming?

• Have. The number of gifts in the program is limited and may change from time to time. You should redeem early to ensure you receive your desired reward.

What conditions are required to participate in the VietinBank Loyalty program?

• Customers need to have at least one active payment account at VietinBank to accumulate reward points and redeem gifts.

Can I redeem multiple gifts at the same time?

• Have. In the gift exchange interface, you can press the “+” sign to increase the number of gifts you want to exchange or select the trash icon to delete unwanted gifts.

Can I use my reward points to get cash?

• Have. Some rewards can be converted directly into cash and transferred to your VietinBank payment account.

Where can I use VietinBank iPay reward points?

• Reward points can be used to exchange for E-Vouchers, physical gifts, or cash, depending on the reward category available on the VietinBank Loyalty system at that time.